Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Westhill Voxen collects and retains data essential to your trading activities. Details of how we collect and store this data are set out in the Privacy Policy below.

Our policy is informed by the following principles:

• To ensure complete transparency about the processes we use to collect and store your personal data:

Our aim is to help you understand how we collect, use, and process all data, so you can make informed decisions. We consistently follow clear guidelines and processes for handling data on this website at every stage. Our policy explains the specific methods we use, giving you transparent, detailed, and reliable information about its use. You are in the driver's seat.

We will always provide timely information when we determine you need to be informed. Transparency is paramount to us.

Our expert staff are always on hand to answer any questions you may have about any aspect of our processes, including our obligations under the laws of United Kingdom. You can contact us at: info@westhill-voxen.com

• We do not use personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for the following purposes: ensuring the proper operation of Westhill Voxen services and connecting trader members with third-party trading platforms. We may also do so to maintain and enhance website functions and services, protect our rights, and meet regulatory or other legal obligations. Finally, where necessary, we process data to provide administrative and other business functions related to the Services supplied to you as the client.

To provide better services tailored to your preferences and needs, Westhill Voxen uses personal data.

• To be able to use essential tools as a means to protect your personal data and uphold your rights in this context:

At any time, you can contact us to access all of your personal data. We can also update or delete it as required. Furthermore, we can facilitate requests to transfer that data to you or to a nominated third party. We provide these services to help you exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems are built to the highest standards, with bank-level safeguards. While no system can be guaranteed 100% secure, we are committed to continually enhancing our defences and strengthening the controls we have in place.

We maintain a detailed, comprehensive privacy policy and the highest-level security systems.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing all personal data relating to natural persons.

Our policy applies to all natural persons who are identifiable or already identified. This specifically includes any individual who could be, or has been, identified in connection with data entrusted to us, or data we can access and/or combine.

Data processing, as defined in the Privacy Policy, specifically refers to the storage, management, and organisation of that personal data.

We do not collect, or intend to collect, any information about individuals under 18. We also do not allow anyone under 18 to use our platform for any purpose. If we discover an account or any data relating to a person under 18 within our systems, we will remove that information immediately.

2. What personal data do we hold?

When you register with us, we collect the personal data necessary to enable you to use our services. Where required, we may also request personal data to verify account ownership. To maintain and improve the quality of our services, we collect and analyse data about your use of our platform and our third-party partners' services.

3. You are under no obligation to provide the company with your personal data.

While you are not obliged to provide your data, choosing not to do so may limit the services we can offer. It may also restrict your access to our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect data that could be used to identify you personally. However, we do record information such as your account activity, IP addresses, and the date and time of access. For maintenance, security, and support services, we retain any system crash reports, browser information, and the type of device used to access your account. We also record the language set for your account.

Regarding personal data, we only collect and retain the information you consent to share when you connect to a third-party trading platform through us.

The personal data you have provided to third-party platforms may include: your full name, address, telephone number and email address.

5. Why does the company need my personal data, and is it lawful for them to do so?

Your personal information is collected, stored and processed by the company solely for the purposes set out in the Policy. All such use and processing are in accordance with the relevant laws in United Kingdom.

The company will not collect, process, or transmit your data except in accordance with the applicable laws in United Kingdom. The legal bases for doing so are as follows:

• You have agreed to allow the company to store and process your personal data. By submitting your data to the company, you authorise us to transfer it to the relevant third-party trading platform where necessary. You have provided your consent to the processing of your personal data for one or more specified purposes.
• To improve its services, establish or defend legal claims, and pursue other legitimate interests, the company may be required to store and process your personal data.
• To comply with legal obligations, data processing is necessary.

If you would like to learn more about the data processing the company is required to undertake, please contact us by email.

Below is a list of the specific purposes for which we may process your personal data, together with the lawful basis.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analysis, and provide related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share specific personal data you provide with third-party service providers. In such cases, your data will be handled in accordance with the privacy policies of those companies. This may include multiple digital trading platforms.

To better serve our clients and continually improve our services, the company may share personal information with its affiliates and trusted partner companies.

Where required by law, or to safeguard the company’s rights and assets and those of our third-party partners, we may disclose data to the relevant legal or regulatory authorities.

In the event of a significant business transaction, such as the sale of the company or seeking investment or a loan, relevant data may be shared in a lawful and appropriate manner. This also covers any merger, restructuring, consolidation, or insolvency, in accordance with the law.

7. Cookies and Third-Party Providers

Cookies and similar technologies may be used for site analytics and, in partnership with advertising partners, in accordance with the law and industry standards.

Cookies — small pieces of code stored on your device when you visit a website — are used to collect information about browsing behaviour, preferences and more. Their purpose is to personalise and enhance your experience. They allow us to remember your settings and preferences, and to tailor our services accordingly. We also use cookies for site analytics and to gather statistics for strategic planning.

Broadly speaking, the site uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser even after your session ends. These enable the site to recognise you as a returning visitor and make your experience smoother.

Types of cookies:

Cookies may be used as necessary, in line with their intended purpose:

Cookies have been blocked or removed

If you wish to delete or block cookies, please use your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some site functions and features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be stored for as long as needed to perform the operations described elsewhere in this policy. It may be retained for longer in accordance with local laws, regulations, and company policies.

Your personal data will be shared—at your request and discretion—with third-party trading platforms for 12 months. When that 12-month period expires, and with your consent, that data will be shared for a further 12 months.

Our operations include the regular review of all personal data to determine whether it is still required.

9. Transfers of personal data to third countries or international organisations

Where necessary to provide our services and/or for security reasons, personal data may be transferred to third countries (countries other than your own) and international organisations under robust security measures. We apply the highest standards of data protection to safeguard your information and ensure you retain access to legal remedies and rights in all circumstances.

Throughout the EEA (European Economic Area), all residents benefit from data protection rights and safeguards.

• Data transfers are always conducted under EU jurisdiction and competence, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All transfers of data between public entities or authorities take place in accordance with Article 46(2). They are governed by a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, adopted under Article 46(2)(c) of the GDPR, set out the conditions for data transfers, which are carried out in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For further details on the specific security measures the company uses to protect your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded using the highest‑level technical and organisational measures, following gold‑standard procedures. These procedures are a powerful way to prevent unlawful or accidental data destruction, as well as the loss or alteration of that data.

While we apply the highest levels of care and best-practice procedures for data protection, as required by law, it is not possible to guarantee in every instance that your personal data will remain free from error. Accordingly, we cannot be held liable where personal data is disclosed or suffers incidental, intangible, or consequential damage. This includes circumstances beyond our control, such as disclosure arising from transmission errors, unauthorised third-party access, or other similar causes.

Where we receive legally enforceable demands from regulators or legal authorities, we may be obliged to share your personal data with those bodies. Once shared to meet a legal obligation, we cannot control how those authorities thereafter handle, store or protect your data.

Anything sent over the internet, including personal information, carries a risk of interception and is not 100% secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website, you may find links to third-party applications and websites. Please note that these are not affiliates, are not controlled by the company, and our privacy policy does not apply to them. They maintain their own policies and practices for collecting and processing personal data, and we are not responsible for these activities. Use at your own discretion.

Always review the privacy policy of any company or service on their website before providing any personal data. Make sure their data collection, use, and processing policies align with your preferences and priorities. If you choose to share data, do so directly with the service provider.

12. Policy Amendments

We reserve the right to update or amend this policy at any time. We will notify you of any changes through the website and other appropriate channels. The updated privacy policy will be published on the website, and the revised policy will take effect immediately upon publication unless stated otherwise.

13. Your data protection rights

You have full control and the ultimate say over how your personal data is used, including the right to verify its accuracy, correct errors, and decide whether to delete or restrict the scope and nature of our processing.

On this page, EEA residents will find information relevant to them:

Your personal data is protected by the rights described herein. By emailing the address below, you can exercise those rights immediately.

Accessing Your Rights

You may access the personal data you have provided to us at any time. All personal data we process is available to you and therefore verifiable.

You may request your personal data for verification at any time, and it will be provided to you in electronic format. If you request additional copies of the data being processed, beyond the one already supplied, a reasonable fee may be charged.

Rights granted under law and this privacy policy must not infringe the rights of others. The company may refuse or limit access to personal data where such access would infringe the rights and freedoms of others.

Right to Rectify Errors

Any errors in your personal data, whether due to omission or incorrect information, may be corrected by you or by the Company to ensure it can be processed properly.

Erasure Rights

You have the right to request the deletion of your personal data in the following circumstances. 1) If your data has been processed without your consent or outside legal parameters. 2) If you request its removal and the Company has no legal obligation to retain it. 3) If you withdraw consent or no longer accept any processing by us, even where lawful and based on our legitimate interests or those of a third-party provider; and, finally, 4) If we are legally required to delete your data.

The right to erasure is overridden and superseded by legal obligations under EU law or any member state’s legislation. Likewise, where data is required for the exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data where you believe it contains inaccuracies.

If you request that the use of your personal data be restricted, it will be deleted except in the following circumstances: 1) where EU or Member State law prevents this. 2) With your consent, if required for the establishment, exercise or defence of legal claims. 3) To protect the rights of another natural person.

The Right to Data Portability

You have the right to access and review any personal data you have provided, where you have consented in any way to its collection and where it is processed by automated systems.

You have the right to request the transfer of any or all personal data to another company or organisation, where this is technically feasible. This does not affect your right to have your data erased. This right cannot be exercised where doing so would infringe the rights or freedoms of another natural person.

Right to object to data processing

Even where the Company relies on its legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it cease. This right does not apply where there are compelling legal grounds to continue processing, including to establish, exercise, or defend legal claims. In such cases, we may continue processing your personal data.

You may at any time request that your personal data not be processed for direct marketing purposes.

Right to Withdraw or Refuse Consent

You may withdraw your consent to our processing of your personal data at any time and, where possible, with immediate effect. This will not apply retrospectively to any processing carried out before you withdrew consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or supervisory authority.

If you believe your rights and freedoms have been infringed in relation to the processing of your personal data, EU Member States have established regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines when your personal data rights may be limited by European Union law or the laws of its Member States.

Upon receiving your request about your personal data and its processing, we will grant you access to the information you have requested, as set out in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume and nature of requests. If an extension is required, we will notify you of the revised deadline within one month of receiving your request.

We will provide the requested information electronically at no cost, except where this would contravene the law or the provisions of Section 13. We reserve the right to charge a reasonable fee or decline a request if it is considered unfounded, excessive, or repetitive.

We reserve the right to request further proof of identity if there is reasonable doubt about the individual making a personal data request, to protect data and maintain security.